Category: Production

Why You Should Try to Save Your Security Guard’s Job

Two weeks ago I found out that we were about to lose both our morning and afternoon security guards, who have worked for many years at our five story, 114,000 square foot downtown Boston office building.  The new owners authorized the management company to bid out all support contracts, including security, resulting in a different…

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Reciprocal Mentoring With Millennials

This is not a forum for true confessions, but I have nowhere else to turn.  After months of anxious observation, I am finally admitting that I have never witnessed, over my long career, such a wide ability gap favoring the youngest people in the office relative to the senior members of my company in an…

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Is It Ever OK to Break Into Your Colleague’s Computer?

Rick was looking for Kelly, one of the analysts who supported his consulting team. Kelly’s hours were a mystery, and Rick was confused and annoyed. He tried to check her calendar online, but, after struggling to locate it, he solicited help from an IT specialist. They found all sorts of surprising weekday appointments at the…

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When a Product Fails, Find a New Direction

Your company has just developed an amazing new product. Years of development, energy, and, of course, money have gone into it. Hype and excitement behind the launch pushes it into high gear. But it falls apart at the seams at the last moment, leaving your company on the brink of disaster. What do you do next?

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